Faq
We primarily use premium recycled cotton, blended fabrics, and microfiber. Each material offers unique benefits in terms of absorbency, abrasion resistance, and linting. You can check our product pages for details or ask our sales team for a recommendation based on your application.
We offer both linting and low-lint options. Our blended and microfiber cloths are designed to be low-linting, making them ideal for precision cleaning tasks on sensitive machinery and electronic equipment.
Our cloths are engineered for high absorbency to effectively capture oils, coolants, solvents, and water. The exact rate varies by material (e.g., recycled cotton is highly absorbent). Technical specifications are available upon request.
Absolutely. Customization is our specialty. We can produce wipers in any size (e.g., 12″x12″, 16″x16″) and weight (GSM) to fit your specific needs and machines.
Yes, we do. We can manufacture products according to your specifications and offer private labeling and custom packaging services. Please contact us with your details to discuss further.
For standard products, our MOQ is typically [for example: 500 kg].
For custom orders, the MOQ may vary depending on the specifications. We are flexible – please contact us to negotiate based on your needs.
For standard orders, the lead time is usually 15-30 days after order confirmation. Custom orders may require slightly more time. We will always provide a clear timeline before you place an order.
We ship globally. We have experience exporting to North America, Europe, Australia, and Asia. We can handle shipping for you (EXW, FOB, CIF, DAP etc.) and will work with you to find the most efficient and cost-effective logistics solution.
Yes, we provide samples so you can evaluate our quality. We believe so strongly in the quality of our rags that we offer free samples. To make this sustainable and ensure fast delivery to your door, we only ask for a small, symbolic fee to cover the shipping cost.
We have a strict Quality Control (QC) process at every production stage, from raw material selection to final packaging. Our QC team checks for absorbency, strength, cleanliness, and size consistency.
We accept T/T (Bank Transfer), L/C (Letter of Credit), and for trusted repeat customers, we can discuss other options like PayPal or Western Union.
Customer satisfaction is our priority. If you receive products that do not meet the agreed specifications, please contact us immediately with photos and details. We will investigate promptly and propose a fair solution, which may include replacement or compensation.
